Latest review
First review round: 41.7 weeks. Overall rating: 4 (very good).
Outcome: Accepted.
Motivation:
The review process was particularly slow (it was a special issue for the journal) and it was nearly impossible to contact the person in charge of our paper. The user interface is also quite unfriendly and the important emails are exclusively send to the corresponding author without cc to other authors involved (which can cause issues and further delays if the corresponding author is sick or absent).
On the positive side, we received high quality reviews that truly helped improving the scientific and editorial quality of the work.