I would like to make a short digression before telling my history. I decided to submit a paper to this journal because I was invited to review a manuscript to that journal. It was a good paper, the editor gave me 45 days to submit my report (that was a fair time) and I recommend acceptance. From the submission to online publication, the entire process took around four months.
My experience can be summarised as follows: The review process was a real nightmare and felt myself disrespected, as an author, by the way things took during the revision process.
I submitted my paper on November 01, 2022. It remained stopped for months, despite several messages I sent to the journal asking for information. I wrote to the system's manager (SM) and also to the editor. The SM usually took long time to reply to me and I always received vague answers. The editor has never answered to me, although the system (any message I wrote was throughout the editorial system) allowed me to choose the editor as the recipient of my message.
Only in August 2022 the paper was sent to review, after 10 months since the submission! After four months (December 2023) I wrote to the editor, asking again for news from my paper and saying that I had submitted my paper more than one year before. On the same day I received a final decision on the manuscript (acceptance), that leads me to wonder the following: if I had not written to the editor, my paper would still continue without any decision. This is a disrespectful treatment to authors and I do not plan to submit any paper to the journal at all.