Latest review
First review round: 34.7 weeks. Overall rating: 2 (moderate).
Outcome: Accepted.
Motivation:
The review and publication process was excessively lengthy, it took 20 months from initial submission to publication. Throughout the process, I had to inquire several times about the status of the manuscript. Issues included trouble securing reviewers, lack of timely information on the process, and important emails (including reviewer comments) repeatedly "getting lost" because they were sent to the wrong address (although I explicitly pointed out the problem to the editor). The editor's replies were always friendly and professional, but the whole communication process leaves room for improvement. Also in the current state, the online submission system is a shell with little to no benefits to authors - there is a lack of transparency, communication and reviews are not posted within the system, and changes to contact information (such as update of the email adress) take no effect.
